Job Description

Elvet Recruitment have been appointed to recruit a Office Administrator for the regional division of a £75m waste company in  Sheffield

Independently-owned and with a strong family business ethos. Offering a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Their guiding principle is “It’s all about the people” and many of their almost 500 workers have been with them for decades.

This is an exciting time to join this team who currently expanding due to a strong standing within the industry and excellent reputation for the quality of work delivered to their clients.

Main duties will include:

• Coordinate inbound and outbound calls from customers and colleagues.
• Deliver the highest standard of service and professionalism to both internal and external customers.
• Provide cover in the absence of the Transport Manager, including during annual leave or when out of the office.
• Manage and respond to internal and external email inquiries, including booking requests and quotations.
• Maintain and update the in-house computer database and operating systems as needed.
• Process orders from initial booking through to job confirmation.
• Liaise with the transport team and managers to agree on booking schedules.
• Offer administrative support across a broad range of general office tasks.
• Plan and coordinate daily, weekly, and monthly work activities for assigned areas.
• Ensure completion of daily worksheets, including accurate records of driving hours and other duties.
• Verify drivers' hours against Verilocation and confirm them within the Xeres system.
• Create Work Tickets and Consignment Notes in Xeres, PDA, and Salesforce.
• Follow the ticket confirmation process in Xeres and ensure Vehicle Performance Report data is accurate.
• Schedule collections in consideration of Group transport availability and geographic location.
• Ensure all driver training and compliance requirements are current and up to date.
• Maintain and regularly update the skills chart.

Skills and experience:

• Strong written and verbal communication skills.
• Ability to work in a busy environment.
• Sector experience is desirable
• Attention to detail

Role information:

• 40 Hours per week
• £28,500 DOE

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.