Elvet Recruitment are recruiting a Contracts Manager to join a respected regional main contractor in the Newcastle Area.

In this role you will be responsible for overseeing the safe, efficient and commercially successful delivery of multiple construction projects across new build and refurbishment schemes. Provide strong leadership to site teams, ensure compliance with company standards, and maintain excellent relationships with clients, consultants and supply chain partners. Use practical, trade‑based experience to drive buildability, quality and programme certainty.

Experience

Must have:

• Strong background in a trade, site management or site engineering role, progressing into project or contracts management.
• Proven experience delivering new build and refurbishment projects for a main contractor.
• Knowledge of commercial, education, local authority and social housing environments.
• Strong understanding of construction methodology, sequencing and buildability.
• Ability to manage multiple projects and teams simultaneously.
• Confident communicator with strong client‑facing skills.
• Solid understanding of commercial processes, cost control and contract administration.
• SMSTS, Temporary Works, Appointed Person, First Aid.

Nice to have:

• Experience working within a regional contractor environment.
• Knowledge of frameworks, local authority procurement routes and social housing compliance standards.
• IT literacy including MS Project or similar programming tools.

Remuneration:

The client are looking to pay between £65,000 and £75,000 DOE + package.

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

For more information, please contact George French at Elvet Recruitment

Elvet Recruitment are recruiting a Design Manager for a respected main contractor in the North East. 

In this role you will lead and coordinate the design process from pre‑construction through delivery, ensuring buildable, compliant and cost‑effective solutions across a diverse portfolio of projects, using strong architectural and technical expertise to drive quality, programme certainty and risk reduction.

Duties/Responsibilities:

• Manage the full design process from tender stage through construction, ensuring information is delivered in line with programme, budget and client requirements.
• Review architectural, structural and MEP designs for buildability, compliance, coordination and value engineering opportunities.
• Develop and maintain design responsibility matrices, design programmes and information release schedules.
• Ensure all design information complies with Building Regulations, planning conditions, fire strategy, sustainability requirements and sector‑specific standards.
• Coordinate consultant and subcontractor design packages, ensuring timely delivery and integration into the main design.
• Manage design risk registers, identifying issues early and driving resolution before they impact site operations.
• Support bid and pre‑construction teams with technical input, design solutions, planning submissions and tender documentation.
• Work closely with project managers, site teams and commercial teams to ensure design aligns with procurement, sequencing and construction methodology.
• Review and approve subcontractor drawings, specifications and technical submissions.
• Ensure all design information aligns with BIM protocols, digital coordination processes and information management requirements.
• Maintain strong relationships with clients, consultants and statutory bodies, providing clear communication and technical leadership throughout the project lifecycle.

Experience required:

Must have:

• Architectural background (Part II/III, ARB, or strong technical design experience within an architectural practice or contractor).
• Proven experience delivering design coordination on contractor‑side projects.
• Experience across multiple sectors such as industrial, residential, hotels, extra care, retail or student accommodation.
• Ability to interrogate drawings, specifications and technical details across all disciplines.
• Proficiency in reviewing BIM models, digital coordination tools and common data environments.

Nice to have:

• Experience working for a Tier 1 or Tier 2 main contractor.
• Understanding of fire compliance, acoustic performance, sustainability standards and Part L/Part B requirements.
• BIM awareness or training (ISO 19650, Revit/ Navisworks familiarity).
• Chartership (MCIOB, RIBA, CIAT) or working towards it.

Remuneration:

The client are looking to pay between £60,000 and £70,000 DOE + package.

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

For more information please contact George French at Elvet Recruitment. 

Elvet Recruitment is happy to be working with a well-established North East housebuilder who are looking to appoint an experienced Customer Care Lead to join their team based in Tyne & Wear on a full-time, permanent basis.

Our client is a respected regional developer with a strong reputation for delivering high-quality homes across the North East. Known for their attention to detail, carefully considered designs and premium developments, they place homebuyers at the heart of everything they do. With a growing portfolio of sites across Teesside, County Durham, Northumberland and North Yorkshire, this is an exciting opportunity to join a business that prides itself on excellence in both build quality and customer care.

This role offers the opportunity to work within a supportive and close-knit team, reporting directly to the Construction Manager and playing a key role in ensuring exceptional customer satisfaction across multiple live developments.

As a Customer Service Co-Ordinator, you will take ownership of customer interactions from initial contact through to resolution, ensuring a seamless and professional aftercare experience.

Importantly, this role offers genuine scope for progression. As the business continues to expand, there will be the opportunity to shape and grow the customer care function, with the potential to build and lead a team around you in the future. 

What You’ll Be Doing:

• Managing customer queries and aftercare issues across multiple new build developments
• Liaising with homeowners across Northumberland and North Yorkshire, ensuring all communication is handled promptly and professionally
• Co-ordinating remedial works with site teams, subcontractors and suppliers
• Working closely with the Construction Manager to ensure timely resolution of defects and outstanding works
• Scheduling and attending development visits as required
• Ensuring customers are kept fully informed throughout the resolution process
• Maintaining accurate records of all communications and actions taken
• Managing workloads effectively to meet internal targets and service level expectations
• Handling complaints with a calm and solutions-focused approach
• Supporting continuous improvement of customer service processes 
  

What We’re Looking For:

• Self starter with experience within New Build Customer Service
• Previous experience within the housing or housebuilding sector
• Minimum 2+ years’ experience in a Customer Service role
• Excellent administration and organisational skills
• Strong communication and relationship-building abilities
• Ability to work independently and manage your own workload
• A proactive, solutions-driven mindset
• Full UK driving licence (development visits required) 
  

Role Details & Benefits:

• Permanent, full-time position
• Monday to Friday, 9:00am – 5:00pm
• Salary £26,000 – £32,000 (depending on experience)
• Opportunity to join a growing, reputable regional developer
• Supportive working environment with genuine career progression potential 
  

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this role, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss in more detail.

Elvet Recruitment is a specialist consultancy serving the construction and built environment sectors across the North of England. Since our formation in 2021, we have built a reputation for professionalism, integrity, and results. As we continue to expand, we are seeking a Senior Recruitment Consultant to play a pivotal role in driving business growth and mentoring junior team members.

This opportunity is based at our newly refurbished office in Mandale Business Park, just outside Durham City Centre. You won’t be just another number — you’ll be a key part of a small, ambitious team where your contribution genuinely matters.

The Role

As a Senior Recruitment Consultant, you will take ownership of a high‑performing desk, managing the full 360° recruitment cycle for white‑collar permanent roles within the construction industry. You will work with an established client base while actively developing new relationships and contributing to strategic business initiatives.

This is a role for someone who wants influence, autonomy, and the chance to help shape the direction of a growing business. If you want a role where you can build something, earn well, and progress quickly, this is the opportunity.

Key Responsibilities

• Lead recruitment activity across a defined market, delivering high‑quality placements
• Strengthen relationships with key clients and identify new business opportunities
• Provide mentorship and guidance to junior consultants
• Contribute to strategic planning and business development initiatives
• Maintain a consultative approach with clients and candidates, adding value throughout
• Represent Elvet Recruitment professionally at networking events and industry forums

Candidate Profile

We are open‑minded about background. You do not need to come from a recruitment environment to succeed here. What matters is your ability to open doors, build relationships, and make things happen.

You might come from sales, account management, business development, customer‑facing roles, or any environment where you’ve had to influence, negotiate, or win work. If you’re commercially sharp, proactive, and confident engaging with people at all levels, we can teach you the recruitment piece.

For those with recruitment experience, this is an opportunity to step up, take ownership, and help shape the future of the business.

Essential Attributes

• Strong relationship‑building and communication skills
• Commercial awareness and a proactive, strategic mindset
• Confidence in business development and opening new opportunities
• Ability to mentor and support junior colleagues
• Self‑motivation and the ability to operate with autonomy

Why Join Elvet?

Leadership Opportunity

• Influence business direction and support team development
• Play a key role in shaping processes, standards, and culture

Structured Progression

• Clear pathways into Principal or Management roles
• Fast‑track opportunities as the business continues to grow

Supportive Culture

• No micro‑management, no rigid KPIs — just trust, autonomy, and recognition
• A collaborative environment where your ideas are valued

Earning Potential

• Uncapped commission with no threshold
• OTE £60,000–£75,000+
• Annual Golden Envelope Bonus (£2,500–£10,000)

Performance Incentives

• Early finishes, team rewards, and regular incentives
• Newly refurbished office with modern systems and tools

Next Step

If this opportunity aligns with your ambitions, please get in touch with Michael Dufferwiel at Elvet Recruitment for a confidential conversation.

Founded in 2021, Elvet Recruitment is a specialist consultancy serving the construction and built environment sectors across the North of England. With a strong foundation, a growing reputation, and ambitious expansion plans, we are now looking for a driven Recruitment Consultant to join us at our newly refurbished office in Mandale Business Park, just outside Durham City Centre.

This is an exciting opportunity to join a business at the perfect time — established enough to offer stability, but young enough that your impact will genuinely shape our future. You won’t be just another number — you’ll be a key part of a small, ambitious team where your contribution genuinely matters.

The Role

As a Recruitment Consultant, you will run a full 360° desk, recruiting white‑collar permanent staff into an active and well-established client base within the construction industry. You’ll have the autonomy to build your own desk, backed by a supportive team, modern systems, and a leadership style that trusts you to deliver.

Key Responsibilities

• Develop deep market knowledge across clients, projects, and roles
• Maintain and grow relationships with existing clients
• Conduct business development to win new opportunities
• Source, screen, and consult candidates throughout the recruitment process
• Manage your own workload and time effectively
• Network to become a recognised expert in your sector

Candidate Profile

We welcome applicants from all backgrounds — whether you’re new to recruitment or an experienced consultant. What matters most is your ambition, resilience, and drive to succeed. Experience in telesales or a sales environment is advantageous, but not essential.

If you’re competitive, motivated, and want a career where your effort directly impacts your earnings and progression, you’ll thrive here. If you want a role where you can build something, earn well, and progress quickly, this is the opportunity.

Why Join Elvet?

Clear Career Progression

• Structured development pathways
• Regular reviews and achievable promotion criteria
• Genuine opportunity to grow into Senior, Principal, or Management roles as the business expands

Earning Potential

• Uncapped commission with no threshold
• Realistic OTE of £40,000+ in year one
• High performers earning significantly more as their desk grows
• Annual Golden Envelope Bonus of £2,500–£10,000

Culture & Environment

• Positive, supportive team with no micro‑management
• No rigid KPIs — we focus on outcomes, not box‑ticking
• Newly refurbished office with modern systems and tools
• Early Friday finishes, team meals, and regular incentives

Growth Phase Advantage

• Join at a pivotal time where progression is faster
• Build your own desk with autonomy and ownership
• Be part of a business where your ideas are valued and your success is recognised

To explore this opportunity further, reach out to Michael Dufferwiel at Elvet Recruitment.

Elvet Recruitment have been appointed to recruit a Head of Customer Care for a leading housebuilder, responsible for overseeing the full regional Customer Care function and ensuring homeowners receive an exceptional post‑completion experience. The role sits on the regional senior leadership team and plays a key part in driving a customer‑centric culture across all operational departments.

Main duties will include:

• Leading, motivating, and developing the regional Customer Care team to deliver exceptional service and meet performance targets.
• Championing the customer journey and ensuring all quality checks, processes, and service standards are consistently followed.
• Managing team resourcing, training, coaching, and performance to maintain a high‑performing function.
• Overseeing effective scheduling and utilisation of Maintenance Technicians.
• Maintaining NHBC survey trackers, monitoring RAG status, and coordinating recovery actions.
• Driving performance against KPIs including defect management, NHQC/NHBC standards, and SLA compliance.
• Influencing Build, Sales, Technical, and Commercial teams to ensure seamless customer handovers and customer‑centric operations.
• Managing post‑completion complaints including NHBC, NHQB, MP enquiries and legal matters.
• Analysing trends and root causes to drive continuous improvement and enhance build quality.
• Supporting and coaching regional teams on communication, systems, and complaint handling.
• Overseeing NHBC resolution meetings and ensuring follow‑up actions are completed.
• Working with internal legal teams on NHQB defence responses.
• Monitoring Customer Care costs, ensuring correct coding and identifying contra‑charge opportunities.
• Representing Customer Care at regional management and board meetings.
• Driving NHBC survey response rates and supporting customer‑level engagement.
• Ensuring GDPR‑compliant handling of customer information and adherence to all Health & Safety policies.

To be considered, applicants must:

• Hold a degree or have equivalent experience in Customer Service, Construction Management, Business Administration, or a related field.
• Have proven senior experience in customer care or service delivery, ideally within house building or residential construction.
• Possess strong knowledge of NHBC warranty standards, building regulations, and post‑completion processes.
• Demonstrate leadership capability with experience developing high‑performing teams.
• Have excellent communication, problem‑solving, and conflict‑resolution skills.
• Be proficient in customer care systems, CRM platforms, and Microsoft Office.
• Hold a full UK driving licence and be willing to travel regionally.

Desirable attributes include: experience implementing customer care/CRM systems, knowledge of regional housing markets, relevant professional qualifications, and a passion for delivering a high‑quality customer experience.

Please call Michael Dufferwiel at Elvet Recruitment to discuss in more detail

Elvet Recruitment are recruiting a Site Manager on behalf of an established main construction contractor in the Newcastle area.

Applicants will need to show a track record of excellent management and communication skills with the ability to proactively manage construction projects, including direct labour and sub-contractor resource, as well as the ability to deliver quality construction projects within budget and programme timescales in a safe environment.

This company works as principal contractor on projects including: Education, Healthcare, Industrial, Commercial and Retail. 

Duties/Responsibilities:

• Manage site team and supply chain to deliver projects to quality targets and deadlines.
• Produce construction phase plans and programming works.
• Co-ordination of various sub-contractors and direct delivery teams.
• Progress reports and meetings with senior management and clients.
• Ordering materials for site and managing supply chain.
• Daily site diaries & briefings.

Experience required:

Must have:

• Experience working on projects over £500k as No1 on site.
• Ability to manage project costs and on the ground delivery at all stages.
• Qualifications: CSCS, SMSTS, First Aid are essential.
• Degree or HNC/HND qualified is beneficial.

Remuneration:

A salary ranging from £50,000 to £55,000 (dependant upon experience) plus package.

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client.

For more information, please contact George French at Elvet Recruitment

Elvet Recruitment is delighted to be partnering with a leading UK housebuilder who are looking for a Commercial Administrator to join their Commercial team in the North East on a full-time basis.

Our client is a highly successful national developer, widely recognised for delivering high-quality homes and achieving outstanding customer satisfaction ratings. With multiple regional offices and a strong reputation for investing in their people, this is a brilliant opportunity to join a forward-thinking team where your contribution will be valued.

This role offers a fantastic platform for career development within a fast-paced commercial environment, providing exposure across multiple projects and supporting specialist teams.

As a Commercial Administrator, you will play a key part in ensuring smooth departmental operations through effective coordination, document management and communication.

What You’ll Be Doing:

• Taking messages and passing information on to relevant team members promptly
• Supporting the commercial team with secretarial and administrative duties
• Audio typing, word processing and producing Excel spreadsheets
• Issuing correspondence to subcontractors and suppliers and tracking responses
• Updating internal databases, raising purchase orders and collating H&S documentation
• Maintaining accurate commercial records including contracts and procurement documents
• Liaising with suppliers and subcontractors: issuing orders, processing invoices & managing queries
• Entering data accurately into commercial systems and assisting with reporting
• Coordinating meetings and taking minutes when required
• Managing correspondence, filing, photocopying and preparation of departmental reports
• Supporting departmental compliance with company policies and health & safety regulations
• Issuing communications to internal and external stakeholders as required
• Providing reception cover on a rota basis
• Undertaking archiving and maintaining departmental calendars
• Completing any ad-hoc tasks requested by Senior Management

What We’re Looking For:

• Previous administrative experience within an office environment
• Strong written and verbal communication skills
• Excellent IT literacy including Word, Excel, PowerPoint and Outlook
• Highly organised with strong attention to detail
• Ability to work to deadlines, prioritise tasks and perform in a busy environment
• Self-motivated and confident supporting multiple team members
• Able to multitask and deliver work to targets

Role Details & Benefits:

• Monday to Friday working – flexibility available for the right person
• Temp to Perm
• Company car/car allowance
• Bonus scheme
• Health care and life cover
• Contributory pension
• Employee benefits platform (discounts, wellbeing & perks)
• Continued development and progression opportunities
• Inclusive and supportive working environment

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this role, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss in more detail.

Elvet Recruitment is delighted to be partnering with a leading UK housebuilder who are looking for a Commercial Administrator to join their Commercial team in the North East on a full-time basis.

Our client is a highly successful national developer, widely recognised for delivering high-quality homes and achieving outstanding customer satisfaction ratings. With multiple regional offices and a strong reputation for investing in their people, this is a brilliant opportunity to join a forward-thinking team where your contribution will be valued.

This role offers a fantastic platform for career development within a fast-paced commercial environment, providing exposure across multiple projects and supporting specialist teams.

As a Commercial Administrator, you will play a key part in ensuring smooth departmental operations through effective coordination, document management and communication.

What You’ll Be Doing:

• Taking messages and passing information on to relevant team members promptly
• Supporting the commercial team with secretarial and administrative duties
• Audio typing, word processing and producing Excel spreadsheets
• Issuing correspondence to subcontractors and suppliers and tracking responses
• Updating internal databases, raising purchase orders and collating H&S documentation
• Maintaining accurate commercial records including contracts and procurement documents
• Liaising with suppliers and subcontractors: issuing orders, processing invoices & managing queries
• Entering data accurately into commercial systems and assisting with reporting
• Coordinating meetings and taking minutes when required
• Managing correspondence, filing, photocopying and preparation of departmental reports
• Supporting departmental compliance with company policies and health & safety regulations
• Issuing communications to internal and external stakeholders as required
• Providing reception cover on a rota basis
• Undertaking archiving and maintaining departmental calendars
• Completing any ad-hoc tasks requested by Senior Management

What We’re Looking For:

• Previous administrative experience within an office environment
• Strong written and verbal communication skills
• Excellent IT literacy including Word, Excel, PowerPoint and Outlook
• Highly organised with strong attention to detail
• Ability to work to deadlines, prioritise tasks and perform in a busy environment
• Self-motivated and confident supporting multiple team members
• Able to multitask and deliver work to targets

Role Details & Benefits:

• Monday to Friday working – flexibility available for the right person
• DOE up to £26,000
• Company car/car allowance
• Bonus scheme
• Health care and life cover
• Contributory pension
• Employee benefits platform (discounts, wellbeing & perks)
• Continued development and progression opportunities
• Inclusive and supportive working environment

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this role, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss in more detail.