Are you an organised and customer-focused individual with experience in customer liaison or administration, looking to develop your career within the housing sector?

Elvet Recruitment is recruiting for a Customer Liaison Officer to join a well-established housing association, supporting its Mechanical and Electrical team with the delivery of planned improvement programmes across Teesside.

This is a varied role suited to someone who enjoys working directly with customers, coordinating information and ensuring residents receive the support they need throughout works being carried out in their homes.

You will act as a key point of contact for customers, helping to identify individual requirements, arrange access to properties and provide practical assistance throughout the programmes of work. You will also work closely with internal teams and external stakeholders to ensure a positive customer experience and identify opportunities to improve service delivery.

What You’ll Be Doing:

• Liaising with customers affected by planned mechanical and electrical improvement programmes, keeping them informed of any changes and developments

• Identifying individual customer needs and arranging appropriate support to ensure a smooth experience throughout the works

• Coordinating access to properties for planned works, inspections and surveys

• Providing practical advice and assistance to residents who may be affected by the improvement works

• Carrying out customer satisfaction surveys and gathering feedback to identify areas for continuous improvement

• Managing formal and informal complaints, ensuring issues are addressed and resolved in line with company policies and procedures

• Working closely with internal departments, contractors and external stakeholders to coordinate programmes of work

• Providing administrative support to Electrical and Heating Team Leaders and the Mechanical and Electrical Manager where required

• Maintaining accurate customer information and ensuring good practice and legal compliance are followed throughout the process

What We’re Looking For:

• Previous experience in a customer advice, customer service or administration role

• Experience working with internal teams and external stakeholders

• GCSEs or equivalent qualifications, including English and Maths at Grade C / Level 4 or above

• Strong organisational skills, with the ability to prioritise workloads and work towards targets

• Experience managing customer complaints and feedback through to resolution

• Excellent IT skills, particularly Microsoft Word and Excel

• Confident written and verbal communication skills

• The ability to work independently, use initiative and make considered decisions

• A practical and creative approach to problem-solving

• An understanding of refurbishment or improvement programmes

• An awareness of diversity, inclusion and customer participation

• A positive, team-focused approach and commitment to delivering a quality service

• Full UK driving licence and access to a vehicle

The Details:

• Permanent, full-time position

• 37 hours per week

• Location: Teesside

• Salary: £31,238.09 per annum

• Annual leave starting at 33 days, increasing with service, with the option to purchase additional leave

This is a great opportunity to join an established housing association with a strong focus on its customers and local communities. The successful candidate will play an important role in ensuring residents are informed, supported and listened to throughout essential improvement works.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

Are you an experienced Finance Officer with a strong background in accounts payable, transactional finance and a passion for delivering excellent customer service?

Elvet Recruitment is recruiting for a Lead Finance Officer to join an established housing provider based in Northumberland East Coast, supporting its Finance Department with a particular focus on Accounts Payable.

This is an excellent opportunity for an experienced finance professional to take on a varied role supporting the day-to-day operations of the Accounts Payable and Income functions, helping ensure an efficient and accurate service for both internal and external customers.

Working closely with the Transactional Finance Manager, you'll provide support and guidance to Finance Officers, maintain accurate financial records and contribute to the ongoing improvement of financial systems, reporting and processes.

The successful candidate will have significant experience within transactional finance, particularly accounts payable, alongside strong organisational skills and the confidence to support colleagues and manage competing priorities.

What You’ll Be Doing

• Supporting the Transactional Finance Manager with the operational management of Accounts Payable and Income functions.

• Helping deliver an efficient and professional service to internal and external customers.

• Ensuring financial reconciliations and reports are completed accurately and within required timescales.

• Maintaining accurate ledger entries and completing regular financial housekeeping activities.

• Providing support, guidance and advice to Finance Officers within the team.

• Ensuring customer and financial information is accurate, complete and appropriately maintained.

• Supporting the continuous improvement of financial systems, processes and reporting.

• Assisting the Transactional Finance Manager with implementing changes and improving operational procedures.

• Contributing to an excellent customer experience through timely and professional service delivery.

What We’re Looking For

• AAT qualification or equivalent, and/or relevant experience within a finance role.

• Significant experience in transactional finance, particularly Accounts Payable.

• Good understanding of financial management systems, processes and procedures.

• Experience maintaining accurate financial records and completing reconciliations.

• Excellent organisational and administrative skills.

• Strong attention to detail and accuracy when handling financial information.

• Good communication and interpersonal skills, with the ability to build effective working relationships.

• A proactive and self-motivated approach with the ability to manage competing priorities.

• Confidence supporting colleagues and contributing to improvements across a finance function.

• Previous experience within a similarly sized organisation or housing provider would be advantageous, but is not essential.

The Details

• Role: Lead Finance Officer

• Working Area: Northumberland / North East

• Salary: £32,909 per annum

• Hours: 37 hours per week

• Contract: Full-time, permanent

• Specialism: Accounts Payable / Transactional Finance

This is a fantastic opportunity for an experienced Accounts Payable or Finance professional looking to take on a role with greater responsibility within an established organisation. You'll have the opportunity to support a wider finance team, contribute to process improvements and play an important part in delivering an effective financial service.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an experienced construction professional with strong technical knowledge and a passion for maintaining high standards of quality across new-build residential developments?

Elvet Recruitment is recruiting for a Technical Officer / Clerk of Works to join a leading North East housing provider, based in Northumberland, covering development sites across the Northumberland and North East coast region.

This is an excellent opportunity to play a key role in the delivery of high-quality new homes, providing technical inspections, construction advice and quality assurance throughout the build process, handover and defects period.

With an ambitious development programme targeting the delivery of up to 1,000 new homes, this is an exciting time to join an established organisation and contribute to the continued improvement of construction standards across its housing developments.

What You’ll Be Doing

• Carrying out regular site inspections to assess construction quality, workmanship and compliance.

• Identifying defects, technical concerns, contractual risks and areas of non-compliance.

• Ensuring construction works meet approved drawings, specifications, Building Regulations and fire safety requirements.

• Monitoring construction progress across multiple residential development sites.

• Maintaining accurate site records and producing detailed written and photographic inspection reports.

• Attending pre-start and progress meetings with contractors and project teams.

• Representing the organisation in technical discussions and providing practical construction advice.

• Challenging poor workmanship and working with contractors to resolve quality issues.

• Supporting the preparation, management and resolution of defects.

• Assisting with the successful handover of completed new-build homes.

• Providing technical advice on new-build and latent defects.

• Identifying opportunities to improve construction quality, specifications and future development processes.

What We’re Looking For

• Strong practical knowledge of residential construction and new-build housing.

• Previous experience in a Clerk of Works, Technical Officer, Site Manager, Quality Inspector or similar construction role.

• Experience inspecting building works and assessing workmanship against technical specifications.

• Good understanding of Building Regulations, construction standards and building contract requirements.

• Knowledge of fire safety requirements and quality assurance processes.

• Ability to identify defects, assess technical issues and recommend appropriate remedial solutions.

• Strong report-writing skills and confidence producing detailed inspection records.

• Excellent communication skills and the ability to challenge contractors constructively.

• Strong organisational skills and the ability to manage inspections across multiple sites.

• Full and valid UK driving licence – essential.

The Details

• Role: Technical Officer / Clerk of Works

• Working Area: Northumberland / North East

• Salary: Up to £45,000 per annum, inclusive of car allowance

• Hours: 37 hours per week, Monday to Friday

• Contract: Full-time, permanent

This is a fantastic opportunity for an experienced construction professional to join a respected regional housing provider at an exciting stage of its development. You'll have the opportunity to influence build quality, support the delivery of new homes and contribute to improving standards across the North East housing sector.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an experienced Hire Desk Controller with a background in plant hire and a strong customer-focused approach?

Elvet Recruitment is recruiting for a Hire Desk Controller to join an established and progressive plant hire business based at its Dunsdale Head Office near Guisborough, Cleveland.

This is an excellent opportunity to join a busy hire operation, supporting customers across the construction, groundcare, local authority and scaffolding sectors.

The successful candidate will play an important role in coordinating hire enquiries, processing orders, managing equipment schedules and developing strong relationships with both new and existing customers. You'll need previous plant hire experience, excellent organisational skills and the ability to identify opportunities to generate additional business.

What You’ll Be Doing

• Managing day-to-day hire desk activities, including customer enquiries, order processing and equipment scheduling.

• Processing hire contracts and ensuring all associated administration is completed accurately and within deadlines.

• Building and maintaining relationships with new and existing customers.

• Responding to customer enquiries and identifying opportunities to generate additional sales.

• Promoting the company's full range of hire equipment, products and services.

• Supporting account management activities and encouraging repeat business.

• Developing an understanding of customer requirements to identify suitable equipment and solutions.

• Coordinating haulage arrangements for the delivery and collection of hire equipment.

• Ensuring equipment is delivered and collected safely and efficiently in line with customer requirements.

• Working collaboratively with colleagues to maximise sales opportunities and support business growth.

• Contributing ideas and supporting the development of new business strategies.

What We’re Looking For

• Previous experience within the plant hire industry – essential.

• Experience working within a hire desk, hire coordination or similar customer-facing role.

• Strong customer service and relationship-building skills.

• Ability to manage existing customer accounts and develop new business opportunities.

• Good knowledge of plant and equipment available for hire or sale, or the ability to develop this quickly.

• Excellent administration and organisational skills.

• Ability to manage multiple enquiries and prioritise competing deadlines.

• Confident telephone and face-to-face communication skills.

• Competent Microsoft Office skills.

• Familiarity with Syrinx plant hire software would be advantageous.

• A team-focused, proactive and commercially minded approach.

The Details

• Role: Hire Desk Controller

• Location: Dunsdale Head Office, near Guisborough, Cleveland

• Salary: £19,800–£24,300 per annum, depending on experience

• Contract: Full-time, permanent

• Industry: Plant Hire / Construction

This is a fantastic opportunity for an experienced Plant Hire professional looking to join a progressive business in a varied hire desk role. With a combination of customer relationship management, hire coordination and business development, this position offers the opportunity to contribute directly to the continued growth of the operation.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an experienced Purchase Ledger or Accounts Administrator with excellent attention to detail and strong organisational skills?

Elvet Recruitment is recruiting for a Purchase Ledger/Admin Assistant to join the busy accounts department of an established business based in Teesside.

This is an excellent opportunity for an experienced finance administrator to join a well-established business, supporting the day-to-day running of the purchase ledger function alongside wider office administration duties.

The successful candidate will be confident processing invoices, reconciling supplier accounts and managing financial information accurately. You'll be self-motivated, proactive and comfortable managing multiple responsibilities while working to deadlines.

What You’ll Be Doing

• Managing the accounts email inbox, distributing and actioning incoming queries.

• Matching and processing purchase invoices.

• Liaising with site employees to obtain relevant financial information.

• Resolving invoice and payment queries with suppliers.

• Reconciling the purchase ledger and maintaining accurate records.

• Arranging timely payments to suppliers.

• Preparing stock and fuel costing journals.

• Maintaining organised filing systems and financial documentation.

• Supporting general office administration, including answering telephone calls and managing barrier control.

• Providing administrative assistance to other departments when required.

What We’re Looking For

• Previous experience in a similar purchase ledger, accounts or finance administration role – essential.

• Relevant qualifications, such as NVQ Level 2, or equivalent experience.

• Strong Microsoft Office skills.

• Excellent attention to detail and accuracy.

• Good written and verbal communication skills.

• Strong organisational and time management skills, with the ability to meet deadlines.

• A proactive, flexible and self-motivated approach.

• Good interpersonal skills and the ability to work effectively as part of a team.

• Experience using Sage Accounting would be advantageous, but is not essential as training will be provided.

The Details

• Role: Purchase Ledger/Admin Assistant

• Location: Teesside

• Salary: Competitive, depending on skills and experience

• Hours: 40 hours per week

• Contract: Full-time, permanent

• Working Pattern: Office-based

This is a fantastic opportunity for an experienced Purchase Ledger or Accounts Administrator looking to join an established business in a varied finance and administration role. You'll have the opportunity to develop your experience within a busy accounts department while supporting the wider business.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an experienced Customer Service or Administrative professional with excellent communication skills and the ability to build positive relationships with members of the public and key stakeholders?

Elvet Recruitment is recruiting for a Stakeholder and Public Liaison Officer to join an established construction business based in County Durham, supporting a major project and acting as the primary point of contact for members of the public, local businesses and stakeholders affected by ongoing construction activities.

This is an excellent opportunity for someone with a background in customer service, administration or communications to take ownership of stakeholder enquiries, manage complaints and support the smooth delivery of project communications.

Working closely with the Site Team and Corporate Communications Department, you'll play an important role in maintaining positive relationships, ensuring enquiries are dealt with professionally and keeping stakeholders informed throughout the project.

What You’ll Be Doing

• Managing the dedicated project email account and responding to enquiries, compliments and complaints.

• Recording all stakeholder contact accurately within the designated project log.

• Ensuring complaints, incidents and insurance claims are recorded and managed in line with company procedures.

• Liaising with members of the public and local businesses directly affected by construction activities.

• Arranging visits and meetings with residents, businesses and other stakeholders.

• Acting as the first point of contact for visitors at the project visitor centre or site office.

• Organising and facilitating visitor centre events, including visits from schools, universities and construction organisations.

• Preparing weekly and monthly reports for the Site Team, client and Corporate Communications Department.

• Attending monthly progress meetings and providing updates on stakeholder communications.

• Coordinating project website updates and supporting wider communications activities.

• Supporting PR, community engagement and social value events.

• Providing guidance to site teams on public engagement, customer service and managing difficult conversations.

• Ensuring all activities comply with health and safety, safeguarding and GDPR requirements.

What We’re Looking For

• At least 2 years' experience within a customer service or administrative environment – essential.

• Excellent written and verbal communication skills.

• Strong customer service skills with a polite, approachable and professional manner.

• Confident dealing with complaints, resolving issues and managing difficult conversations.

• Good IT skills, including Microsoft Office.

• Excellent organisational and time management skills, with the ability to manage competing priorities.

• High attention to detail and the ability to maintain accurate records.

• A proactive, solutions-focused approach with the ability to use your own initiative.

• Reliable, punctual and comfortable working independently and as part of a wider team.

• Full UK driving licence – essential.

• Willingness to travel across the region when required.

Desirable:

• Experience updating customer service websites.

• Familiarity with social media platforms.

• Previous experience within communications, PR or marketing.

• A relevant professional qualification.

• General understanding of the construction or civil engineering sector.

The Details

• Role: Stakeholder and Public Liaison Officer

• Location: County Durham

• Contract: 1-year fixed-term contract

• Industry: Construction / Civil Engineering

• Working Area: Project-based, with regional travel as required

• Driving Licence: Full UK driving licence essential

This is a fantastic opportunity for an organised and personable Customer Service or Administrative professional looking to develop their experience within the construction industry. You'll play a key role in community engagement, stakeholder relationships and ensuring effective communication throughout an important construction project.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to fixed-term contract recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an experienced Multi-Trade Operative with a strong background in residential property maintenance and a passion for delivering excellent customer service?

Elvet Recruitment is recruiting for a Customer Service Technician to join a leading national housebuilder within its North East division, reporting to the Newcastle office and covering residential developments across the region.

This is an excellent opportunity to join an established housebuilding business, supporting its customer care function by carrying out remedial works, resolving property defects and ensuring customers receive a high standard of service following completion of their new home.

The successful candidate will be an experienced multi-trade operative, confident carrying out a range of repairs within residential properties. You'll have a keen eye for detail, take pride in the quality of your workmanship and be comfortable working directly with homeowners to resolve issues efficiently, ideally completing works to a high standard on the first visit.

What You’ll Be Doing

• Carrying out remedial and maintenance works within occupied and unoccupied residential properties.
• Completing repairs and resolving defects reported through the customer service team.
• Undertaking general carpentry, including changing kitchen doors, cabinets and base units, and adjusting door alignment.
• Carrying out making good, painting, decorating, dry lining, tiling and grouting.
• Completing basic plumbing repairs and diagnosing common plumbing issues.
• Undertaking mastic and sealant works to achieve a consistent, high-quality finish.
• Reviewing defect lists and prioritising workloads to ensure repairs are completed within agreed timescales.
• Identifying and collecting the necessary materials ahead of customer appointments.
• Ensuring works are completed to NHBC, LABC and Premier standards, with a focus on quality and first-time completion.
• Liaising directly with homeowners and customers, providing a professional and helpful service throughout the repair process.
• Supporting Area Managers and Partners with inspections and resolving defects reported during the End of Defect Period.
• Providing feedback on subcontractor workmanship and identifying recurring quality issues.
• Assisting with customer-ready inspections and ad hoc works on completed developments.
• Working closely with the Customer Service Manager and Coordinators to ensure an effective customer care service.
• Completing all work safely and cost-effectively, identifying opportunities to improve standards and reduce costs.

What We’re Looking For

• Proven experience working in a multi-trade role within residential properties.
• Strong practical skills across general carpentry, making good, painting and decorating, dry lining, tiling and grouting – essential.
• Experience fitting or adjusting kitchen doors, cabinets and base units.
• Knowledge of basic plumbing and the ability to diagnose and resolve straightforward plumbing issues.
• Good mastic and sealant application skills, with an understanding of quality finishes.
• A keen eye for detail and pride in delivering high-quality workmanship.
• Excellent customer service skills and the ability to build positive relationships with homeowners and stakeholders.
• Strong communication skills, with the ability to remain calm and professional when dealing with customer concerns.
• Good organisational and time management skills, with the ability to plan and prioritise workloads effectively.
• A proactive and solutions-focused approach, with the ability to work independently and as part of a wider team.
• Full UK driving licence and willingness to travel between sites across the North East – essential.
• A commitment to working in line with company values of integrity, caring and quality.

Desirable:

• A formal carpentry qualification.
• Practical knowledge of NHBC Standards.
• Familiarity with NHBC's A Consistent Approach to Finishes, particularly Chapter 9.
• Previous experience within housebuilding, new-build housing or a residential customer care department.

The Details

• Role: Customer Service Technician
• Salary: £35,000 DOE
• Location: North East
• Reporting Office: Newcastle
• Working Area: Residential developments across the North East
• Contract: Permanent
• Driving Licence: Full UK driving licence essential

This is a fantastic opportunity for an experienced Multi-Trade Operative or Maintenance Technician looking to join an established housebuilder and play an important role in maintaining customer satisfaction and quality standards across its North East developments.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an organised and proactive Administrator with experience in scheduling, maintenance coordination or facilities management?

Are you confident coordinating engineers, managing appointments and communicating with customers, residents and contractors to ensure maintenance works are completed efficiently?

Elvet Recruitment is recruiting for a Maintenance Scheduler / Administrator to join a growing and expanding fire protection business based in East Northumberland.

This is an excellent opportunity to join a busy and supportive team, playing a key role in coordinating planned and reactive maintenance works. You’ll be responsible for managing schedules, arranging engineer appointments, maintaining accurate records and ensuring effective communication between customers, residents, engineers and contractors.

The successful candidate will be highly organised, customer-focused and comfortable managing multiple priorities in a fast-paced environment. Previous experience within Facilities Management (FM), particularly in planned and reactive maintenance, would be highly advantageous.

What You’ll Be Doing

• Coordinating and scheduling planned and reactive maintenance works.
• Arranging appointments and allocating jobs to engineers and operatives.
• Managing engineer diaries and ensuring workloads are organised effectively.
• Liaising with engineers, contractors and operational teams to coordinate maintenance activities.
• Communicating with residents and clients to arrange appointments and provide updates.
• Acting as a point of contact for maintenance enquiries and scheduling queries.
• Managing shared inboxes and responding to incoming requests.
• Monitoring outstanding jobs and following up to ensure works are progressing.
• Maintaining accurate maintenance schedules, records and job information.
• Updating internal systems with appointment details and maintenance progress.
• Supporting the wider team with general administration and coordination duties.

What We’re Looking For

• Previous experience in administration, scheduling or maintenance coordination.
• Experience within Facilities Management (FM) would be highly desirable.
• Understanding of planned and reactive maintenance environments.
• Experience coordinating engineers, operatives, contractors or service appointments.
• Excellent customer service and communication skills.
• Confidence liaising with residents, clients and external contractors.
• Strong organisational skills and the ability to manage competing priorities.
• Good attention to detail and the ability to maintain accurate records.
• Confident IT skills, particularly Microsoft Office and email.
• Experience managing shared inboxes and coordinating high volumes of enquiries.
• A proactive, flexible and solutions-focused approach.
• Ability to work independently while contributing to a wider team.

The Details

• Role: Maintenance Scheduler / Administrator
• Location: East Northumberland
• Salary: £27,000 (depending on experience)
• Industry: Fire Protection / Facilities Management
• Contract: Permanent
• Working Environment: Office-based

This is a fantastic opportunity for an organised and customer-focused Administrator or Maintenance Scheduler to join a growing business within the fire protection industry. If you enjoy coordinating people, managing schedules and keeping operations running smoothly, this could be an excellent next step in your career.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

Are you an organised and detail-oriented Accounts Assistant looking to develop your finance career within the civil engineering industry?

Elvet Recruitment is recruiting for an Accounts Assistant to join a well-established civil engineering business based in Tyneside, delivering projects across the construction and infrastructure sectors.

This is an excellent opportunity for an Accounts Assistant to join an established business, supporting the day-to-day running of the finance function and helping ensure financial records, transactions and supplier accounts are maintained accurately.

The successful candidate will be organised, proactive and comfortable working with financial information, with the ability to manage competing priorities and build effective working relationships across the wider business. Previous experience in an accounts or finance administration role would be advantageous, particularly within construction or civil engineering.

What You’ll Be Doing

• Processing supplier and customer invoices, ensuring financial records are accurate and up to date
• Assisting with purchase and sales ledger activities, including checking invoices and resolving discrepancies
• Supporting supplier payments, payment runs and credit control activities where required
• Reconciling supplier statements and assisting with bank reconciliations
• Supporting month-end processes and the preparation of financial information
• Responding to finance-related queries from suppliers, customers and colleagues
• Maintaining organised electronic filing systems and ensuring financial documents are correctly recorded
• Providing general administrative support, including filing, scanning and managing documentation
• Welcoming visitors, meeting and greeting guests, and preparing meeting rooms
• Supporting the day-to-day running of the office, including ordering stationery and equipment
• Assisting with other finance and office administration duties as required

What We’re Looking For

• A positive, proactive attitude and a willingness to learn
• Good attention to detail and confidence working with numbers
• Strong organisational skills and the ability to manage tasks effectively
• Confident IT skills, including Microsoft Office, particularly Excel
• Good communication skills and a professional approach when dealing with colleagues, customers and suppliers
• The ability to work independently while contributing to a wider team
• An interest in developing skills within accounts, finance and general office administration
• Previous experience in an accounts, finance or administration role would be beneficial, but is not essential — full training and support can be provided
• Experience within construction, civil engineering or a similar industry would be advantageous, but is not required

The Details

• Role: Accounts Assistant
• Location: Tyneside
• Salary: £30,000 Pro Rota 
• Contract: Part-time, permanent
• Working Pattern: Office-based up to 25 hours - flexible shift pattern 

This is a fantastic opportunity for an organised and motivated Accounts Assistant to join an established civil engineering business. The role offers the opportunity to develop your finance experience, support a busy accounts function and build your career within a specialist construction environment.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

By applying for this job, you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please contact Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail.

About Elvet Recruitment

Founded in 2021, Elvet Recruitment is a specialist recruitment consultancy working across the construction and built environment sectors throughout the North of England.

With an established client base, a growing reputation and ambitious plans for the future, we're looking for an experienced Senior Recruitment Consultant to join our team at our newly refurbished office in Mandale Business Park, just outside Durham City Centre.

We're at an exciting stage in our growth: established enough to offer stability, but still small enough for individuals to make a genuine impact. You'll be joining a supportive, ambitious team where you can take ownership of your market, develop your career and contribute to the continued growth of the business.

The Role

You'll manage a full 360° recruitment desk, specialising in white-collar permanent positions across the construction industry.

Working with an established client base, you'll be responsible for developing existing relationships, winning new business and delivering quality placements. You'll have the autonomy to grow your desk, with the opportunity to share your experience, support junior colleagues and play a part in the future development of Elvet.

Key responsibilities include:

• Managing the full permanent recruitment cycle across your market.

• Maintaining and developing relationships with existing clients.

• Winning new business and identifying opportunities to grow your desk.

• Sourcing, screening and advising candidates throughout the recruitment process.

• Developing your market knowledge, network and reputation as a specialist recruiter.

• Supporting and mentoring junior consultants.

• Contributing ideas and helping drive the continued growth of the business.

About You

We're looking for someone with recruitment experience who is ready to take ownership of their market and develop their desk further.

You'll be commercially minded, confident in business development and motivated by building lasting client relationships. You'll also enjoy sharing your knowledge and supporting others within a close-knit team.

We're particularly interested in people who are proactive, resilient and comfortable working autonomously, with the ambition to develop both their own success and the wider business.

What We Offer

Earning potential

• Salary of £30,000–£60,000, depending on experience.

• OTE of £60,000–£75,000+.

• Uncapped commission with no threshold.

• Annual Golden Envelope Bonus of £2,500–£10,000.

Development and progression

• Structured development pathways and regular performance reviews.

• Clear, achievable promotion criteria.

• Opportunities to progress into Principal or Management roles as the business grows.

• The autonomy to develop your own desk and market.

• The opportunity to support junior colleagues and contribute to the wider team.

Working environment

• A positive, supportive team with no micro-management.

• No rigid KPIs; the focus is on outcomes rather than ticking boxes.

• Early Friday finishes, monthly team meals and incentives.

• A newly refurbished office with modern systems and equipment.

• The opportunity to contribute ideas and play a meaningful role in the continued growth of the business.

Why Join Elvet?

Joining Elvet means becoming part of a growing business where you can take ownership of your market, build strong client relationships and make a tangible contribution to the company's future.

With an established foundation and further growth ahead, it's an opportunity to develop your career in a business that values autonomy, recognises results and offers room to progress as the team expands.

To find out more about the opportunity, contact Amy Dunn at Elvet Recruitment.