Job Description

Are you a highly organised and professional individual looking for a Receptionist role where you can be the first point of contact in a busy office environment, providing excellent customer service and administrative support within a respected regional business?

We are working in partnership with a well-established housebuilding organisation to recruit a Receptionist to join their Teesside office. This is a fantastic opportunity for a confident and friendly individual to take ownership of front-of-house operations and provide essential administrative support across multiple departments.

This role is ideal for someone who enjoys working in a fast-paced office environment, takes pride in delivering excellent customer care, and is looking for a stable, part-time opportunity with flexibility and variety.

You will be responsible for ensuring the smooth day-to-day running of reception and front-of-house operations, acting as the first point of contact for visitors, calls, and general enquiries, while supporting wider administrative functions across the business.

What You’ll Be Doing:

• Managing front-of-house reception duties, ensuring all visitors are greeted professionally and efficiently
• Operating the switchboard, answering and directing telephone calls in a polite and timely manner
• Maintaining a presentable and welcoming reception area at all times
• Coordinating incoming deliveries and notifying relevant departments promptly
• Organising and booking meeting rooms, ensuring facilities and refreshments are arranged as required
• Providing general administrative and secretarial support across the business as needed
• Handling incoming emails and enquiries via the company website, ensuring timely and professional responses
• Supporting accurate processing of documents, paperwork, and internal correspondence
• Maintaining confidentiality when handling sensitive information
• Assisting with office organisation and ad hoc tasks as directed by senior staff
• Providing reception cover during lunch breaks, holidays, and periods of absence
• Delivering a consistently high level of customer service to all internal and external stakeholders

What We’re Looking For:

• Previous experience in a receptionist, front-of-house, or office administration role
• Strong written and verbal communication skills
• Excellent organisational skills with a high level of attention to detail
• Confident using Microsoft Office packages including Word, Excel, PowerPoint, and Outlook
• Ability to work independently using initiative as well as part of a team
• Professional, friendly, and customer-focused approach
• Good time management skills and ability to prioritise tasks effectively
• Flexible approach to working hours to provide cover when required
• Self-motivated with a proactive attitude towards supporting office operations

Role Information:

• Part-time role (16 hours per week)
• Based in Teesside
• Competitive salary (DOE)
• Flexible working required to cover holidays, absences, and lunch periods
• Opportunity to work within a well-established and supportive business environment
• Varied role with exposure across multiple departments
• Long-term opportunity with stability and ongoing support

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please contact Heather Sweetman at Elvet Recruitment for a confidential discussion regarding this opportunity.