Job Description

Are you passionate about delivering exceptional customer service and helping customers find their perfect new home?

Elvet Recruitment are delighted to be recruiting on behalf of a leading national housebuilder for an experienced Sales Executive to join their successful sales team. This is an exciting opportunity to play a key role in delivering an outstanding customer journey, from initial enquiry through to legal completion and beyond. This would be to cover a development in South Tyneside. 

The successful candidate will take ownership of the entire sales process, ensuring customers receive a first-class experience while maximising sales opportunities and contributing to the continued success of the development. This role would suit a motivated sales professional with experience within the new homes sector who thrives in a customer-focused environment and is driven to achieve results.

You'll also benefit from ongoing professional development, excellent company benefits, and clear opportunities for long-term career progression within a highly respected organisation.

What You'll Be Doing:

• Taking ownership of the development, ensuring exceptional presentation standards and customer experience at all times
• Managing the entire customer journey from initial enquiry through to completion and aftercare
• Acting as the main point of contact for purchasers and all relevant internal and external stakeholders
• Promoting company-recommended mortgage brokers and solicitors to support customers through the buying process and achieve purchasing deadlines
• Proactively generating and following up sales leads to maximise conversion rates and achieve agreed sales targets
• Conducting market research, competitor analysis, and price benchmarking to support sales performance
• Supporting marketing initiatives including advertising campaigns, events, incentives, and promotional activities
• Arranging and attending customer appointments and site visits
• Carrying out home demonstrations and customer handovers, ensuring purchasers are fully familiarised with their new property
• Maintaining regular contact with customers following completion to ensure satisfaction and provide aftercare support
• Completing all sales administration, reporting, and documentation accurately and within agreed timescales
• Ensuring compliance with company procedures, sales standards, and health & safety requirements
• Working collaboratively with colleagues and stakeholders to deliver business objectives

What We're Looking For:

• Previous sales experience within the new homes or housing industry
• Proven ability to deliver exceptional customer service and achieve sales targets
• Strong self-management skills with the ability to work independently and proactively
• Excellent communication, relationship-building, and negotiation skills
• Commercial awareness and a customer-focused approach
• Strong organisational skills and attention to detail
• Good IT and computer literacy skills
• Full UK Driving Licence and access to your own vehicle
• Flexible approach to working weekends and bank holidays as required

Role Information:

• Competitive basic salary with attractive commission structure
• Company pension scheme
• Private healthcare
• Company-funded life assurance
• Retail and lifestyle discount programme
• Share purchase scheme
• Discounted house purchase opportunities
• Car leasing scheme
• Flexible benefits package with options to tailor benefits to suit individual needs
• Opportunity to purchase additional annual leave
• Industry-leading training and professional development
• Genuine long-term career progression opportunities within a growing organisation
• Full-time permanent position

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website.

Please call Heather Sweetman at Elvet Recruitment for a confidential discussion and further information regarding this opportunity.