Elvet Recruitment are on the lookout for a Contracts Manager with extensive experience in Civil Engineering projects from £5m+

The position is with a leading Civil Engineering contractor here in the North East, and will have you overlooking schemes from inception to completion, developing relationships with clients and subcontractors, ensuring the safety of all those on site and resolving contractual issues that may arise.

The successful candidate will be expected to carry out the following duties:

• Identify new business opportunities and manage the expectations of new and current clients, ensuring a strong relationship for future projects.
• Manage each scheme from start to finish, reporting to the Directors and Clients with progress reports. Ensuring each scheme can be closed out in line with contractual requirements.
• Ensure that the H&S guidelines are adhered to on-site and operatives are working in a safe manner.
• Planning upcoming works, schedules, implementing RAMS and keeping a record of all site documentation.
• Organise labour and resources to effectively combat issues and maximise profits. 
• Carry out training reviews to make sure that all staff are properly equipped to carry out the work.
• Work closely alongside the commercial team in order to secure the best margins as well as supporting tenders.

To be considered you will hold some, if not all, of the following:

Must have:

• Experience working as Project/Contracts Manager on civil engineering & infrastructure projects.
• Experience managing projects £5m+ from cradle to grave.
• Detailed experience with: structures, heavy civils, RC works, deep drainage and water.
• SMSTS, Temporary Works, Appointed Person, First Aid.

Nice to have:

• Engineering background, working from Site Engineer to Site Agent and to Project Manager.
• Degree qualified or HNC/HND qualified within civil engineering. 

Remuneration

The client is offeringa salary up to £75,000 (depending on experience) alongside a generous package including Car/Car allowance, Fuel Card, Generous Holidays and Healthcare plans

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.

For more information, contact Jack Vasey at Elvet Recruitment

Are you passionate about delivering exceptional customer service and creating a positive homeownership experience?

Elvet Recruitment is proud to be partnering with our client to recruit a Customer Care Advisor for the Cumbria region. This is a key role within a team committed to delivering a 5* customer experience, supporting homebuyers from reservation through to aftercare. You will work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure an efficient, quality-led service that meets both the customer’s needs and the client’s high service standards.

Our client builds thoughtfully designed homes for a wide range of buyers. As a Customer Care Advisor, your attention to detail, proactive approach, and dedication to outstanding service will be essential in ensuring customer satisfaction and supporting the regional team in delivering exceptional experiences.

You’ll also benefit from ongoing professional development and training, helping you to thrive in your role and grow your career with the client.

What You’ll Be Doing:

• Championing the customer journey to support the client’s drive for 5* customer service
• Supporting regional sales, build, and wider teams to meet and exceed customer expectations
• Managing and administering regional customer complaints efficiently, ensuring compliance with the New Homes Quality Code (NHQC) and Consumer Code
• Answering inbound customer calls and ensuring enquiries are responded to within agreed SLA timescales
• Managing voicemail messages and the Customer Care email inbox efficiently
• Collaborating with the regional team to collate accurate information for detailed and informed customer communications
• Promoting a proactive, high-quality customer service culture across the region

What We’re Looking For:

• Excellent customer relationship management skills in both online and face-to-face contexts
• Strong written and verbal communication skills, with a focus on delivering exceptional service
• IT literate, especially with Microsoft Office packages (Word, Excel, PowerPoint, Outlook)
• Experience in a customer service role, ideally within the property or construction sector
• Strong collaborative, teamworking, and interpersonal skills
• Understanding of the financial implications of building methods and sequences is advantageous
• Knowledge of the New Homes Quality Code and customer service best practices is desirable

Role Information:

•  Mon- Thurs 8:30 – 5, Friday 8:30 - 4
• 26 days annual leave plus bank holidays
• Discretionary bonus scheme
• Holiday buy-back scheme
• Company pension
• Private medical insurance
• Health and wellbeing support through Healthshield
• Life assurance
• Employee share purchase plan
• High street and retail discounts
• Clear routes for career progression and development

This is a permanent position, and Elvet Recruitment Limited will be acting as an employment agency on behalf of our client.

By applying for this role, you accept the T&Cs, Privacy Notice, and Disclaimers which can be found on our website.

Please call Heather Sweetman at Elvet Recruitment to discuss the role in more detail.

Are you passionate about delivering exceptional customer service and shaping a positive homebuying journey?

Elvet Recruitment is proud to be partnering with a respected housebuilder to recruit a Sales Manager for the North East region. This is a dynamic, influential role where you will lead a dedicated and high-performing team, maximising revenue opportunities while working collaboratively with the regional sales leadership, Head of Sales/Sales Director, and wider regional functions. Together, you will drive operational performance and deliver an exceptional customer experience that supports the region’s business plan and future growth.

Their homes are thoughtfully designed to suit a wide range of buyers — from first-time homeowners and growing families to downsizers and investors. As a Field Sales Executive, your commitment to outstanding service will be essential in building lasting customer relationships and achieving your sales goals.

You’ll also benefit from ongoing professional development and training to support your success and long-term career progression.

What You’ll Be Doing:

• Producing and updating weekly sales reports
• Ensuring sales staff progress reservations through to exchange and completion
• Responding to enquiries raised by solicitors
• Managing the Sales Administrator
• Liaising with the construction team regarding CML and move-in dates
• Reviewing and checking contract documentation
• Motivating and supporting the Sales Team
• Building strong relationships with estate agents and nominated solicitors
• Handling and resolving customer enquiries
• Managing the training and development of Sales Negotiators and other relevant staff
• Working closely with the marketing department on advertising, events, and lead feedback
• Attending marketing planning meetings
• Liaising with signage and graphics suppliers regarding site requirements
• Overseeing the setup of new sites

What We’re Looking For:

• Proven track record in sales and sales management, with the ability to inspire teams to achieve high sales performance and exceptional customer satisfaction
• Skilled in using data and insights to conduct needs analysis and inform operational strategies
• Strong coaching abilities to develop sales excellence and support career progression conversations
• Capable of managing multiple priorities in a fast-paced and dynamic environment
• Excellent communication and presentation skills
• Solid understanding of the construction industry, including the legal framework, mortgage market, and financial implications of building methods and sequences
• Demonstrable knowledge of the property market and competitor activity

Role Information:

• 26 days annual leave plus bank holidays
• Performance-based bonus scheme
• Holiday purchase scheme
• Company pension
• Private medical insurance
• Health and wellbeing support through Healthshield
• Life assurance
• Employee share purchase plan
• Retail and leisure discount programme
• Clear routes for career progression and development
   

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website

Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.

Elvet Recruitment are seeking enthusiastic and driven Field Sales Advisors for exciting new opportunities with a leading national housebuilder based in the North East. This is a fantastic chance to join a highly respected company at the forefront of the UK housing market, known for delivering quality new homes and creating thriving communities across the region.

Our client is one of the UK’s largest 5* homebuilders, with a strong reputation for building well-designed developments and providing exceptional customer service. They take pride in offering rewarding career paths, ongoing training, and a supportive working environment where hard work and ambition are recognised and rewarded.

As a Field Sales Advisor, you’ll play a key role in delivering monetary and volume targets via negotiation and plot sales. 

Main duties will include:

• Lead and motivate the sales team by setting clear goals, conducting regular performance and development reviews, and providing ongoing coaching and training to ensure individuals reach their full potential and deliver against company targets.
• Oversee all communication and administration relating to sales transactions, working closely with Solicitors, Estate Agents and Financial Institutions to ensure all documentation is accurate, complete, and fully audit-compliant.
• Monitor and manage the Customer Relationship Management (CRM) system to track sales progression and ensure both revenue and volume targets are consistently achieved.
• Support the Sales Director with land valuations by conducting market research and producing insightful sales reports for the land team.
• Manage and resolve customer sales complaints in a timely and professional manner.
• Collaborate effectively with key departments—including Construction, Commercial and Legal—to support completion targets and maintain accurate, up-to-date information on plot progress.
• Champion the Group Health, Safety and Environment Policy, ensuring full compliance across the team and maintaining high standards of health and safety at all times.

Skills and experience:

• Proven experience in new-build home sales, property roles, or estate agency.
• A strong commitment to delivering exceptional customer service.
• Clear, confident communication skills with the ability to build effective relationships.
• Highly motivated, target-driven, and adaptable in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications, including Excel and Word.
• Previous experience managing or leading a sales team.
• A full UK driving licence is essential.

Role Details:

• 26 days annual leave plus bank holidays
• Performance-based bonus scheme
• Company car or car allowance
• Commission opportunities
• Private healthcare
• Life cover and contributory pension scheme
• Additional bonus incentives

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website

Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.

Elvet Recruitment are seeking enthusiastic and driven Sales Advisors for exciting new opportunities with a leading national housebuilder based in County Durham. This is a fantastic chance to join a highly respected company at the forefront of the UK housing market, known for delivering quality new homes and creating thriving communities across the region.

Our client is one of the UK’s largest 5* homebuilders, with a strong reputation for building well-designed developments and providing exceptional customer service. They take pride in offering rewarding career paths, ongoing training, and a supportive working environment where hard work and ambition are recognised and rewarded.

As a Sales Advisor, you’ll play a key role in helping customers through every step of their homebuying journey, from first enquiry to completion, ensuring an outstanding experience throughout.

Main duties will include:

• Greet and engage potential buyers while providing knowledgeable guidance on available homes and lifestyle options.
• Lead both in-person and virtual tours, highlighting the quality and craftsmanship of each development.
• Oversee the entire sales journey to ensure a seamless and efficient experience.
• Maintain up-to-date knowledge of pricing, promotional incentives, and property specifications to support informed client decisions.
• Work closely with marketing and project teams to help promote new releases and special offers.

Skills and experience:

• Demonstrated background in new-build home sales, property roles, or estate agency work.
• Strong commitment to delivering outstanding customer service.
• Clear, confident communication and strong interpersonal abilities.
• Motivated, goal-oriented, and able to adapt proactively to changing situations.

Role Details:

• Up to £40,000 OTE
• 35 hours, Thursday - Monday 10am - 5pm
• 26 days annual leave plus bank holidays
• Performance-based bonus scheme
• Company Car/Car Allowance

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website

Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.

Quantity Surveyor / Senior Quantity Surveyor – Regional Residential Contractor

County Durham  💷 £50,000–£70,000 DOE + Package  Salary based on experience

Elvet Recruitment is working with a respected regional residential contractor to recruit a Quantity Surveyor or Senior Quantity Surveyor. This contractor delivers high-quality housing projects across the North East, with a reputation for trusted partnerships and efficient project delivery.

About the Role
You’ll play a pivotal role in the commercial management of residential construction projects across the region. From cost planning and subcontractor procurement to financial reporting and contract administration, your expertise will ensure projects are delivered on time, within budget, and to the highest standards.

Key Responsibilities
•     Prepare budgets and forecasts for allocated housing projects
•     Produce valuations and cost-to-complete reports on a quarterly basis
•     Manage subcontractor accounts, payments, and final settlements with full sign-off
•     Issue subcontract orders in line with company procedures and compliance standards
•     Conduct site measurements and verify contractor claims
•     Attend and contribute to project meetings with site teams and external partners
•     Monitor subcontractor performance and uphold trade specifications
•     Price variations and customer extras, liaising with site and commercial teams
•     Manage professional fees budgets and support material procurement processes
•     Provide cost input for tenders, bids, and land appraisals

About You
We’re seeking a commercially astute and detail-driven professional with:
•     Proven experience in quantity surveying within residential contracting
•     Strong analytical and numerical skills
•     Proficiency in Microsoft Excel; knowledge of COINS ERP is advantageous
•     Familiarity with Xpedeon and Viewpoint/4Projects is beneficial
•     Excellent communication and relationship-building skills
•     Ability to manage workload independently while supporting wider team objectives
•     Solid understanding of surveying, estimating, and cost-control strategies
•     Experience with cost reporting, procure-to-pay systems, and document management

How to Apply
For a confidential discussion or to apply, please contact Michael Dufferwiel at Elvet Recruitment.

Elvet Recruitment are recruiting a Surfacing Foreman/Supervisor for a Specialist Civil Engineering contractor to work on Local Authority Frameworks in the North East

Within the role you will be responsible for the managing gangs and delivering works ranging from car parks, new build roads and carriageways in the region

Duties/Responsibilities:

• Overseeing day-to-day site activities, making sure all work is completed safely and in accordance with the company’s IMS procedures.
• Interpreting contract requirements and maintaining high standards of quality across every element of the works.
• Organising workloads, coordinating supervisors, and tracking progress to meet programme and contractual goals.
• Procuring materials and plant efficiently, managing costs while delivering value for the client.
• Keeping detailed and accurate site documentation, and communicating regularly with surveyors and client representatives.
• Coordinating plant and equipment usage, ensuring correct operation, routine checks, maintenance, and timely off-hire.
• Developing positive client relationships and continually seeking opportunities for improvement and innovation.
• Contributing to team growth through performance discussions, mentoring, and involvement in recruitment when required.
• Upholding full adherence to company procedures, operational standards, and health and safety requirements.

Experience required:

Must have:

• Experience working as Surpervisor/Foreman on surfacing contracts
• Detailed experience with: Surfacing, Highways, Local Authority Works
• SMSTS/SSSTS, Temporary Works, Appointed Person, First Aid.

Nice to have:

• Degree qualified or HNC/HND qualified within civil engineering.

Remuneration:

On offer is a salary of up to £45,000 (DOE) plus generous package

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website

For more information, please contact Jack Vasey at Elvet Recruitment

Are you driven by delivering outstanding customer service and creating a positive homebuying experience?

Elvet Recruitment is currently working on behalf of a reputable housebuilder to recruit a Field Sales Executive based in County Durham. This is a dynamic and customer-focused role where your primary responsibility will be to guide prospective buyers through the purchase journey, from initial enquiry to completion, ensuring a seamless and engaging experience at every stage.

The homes are thoughtfully designed to meet the needs of a wide range of buyers, including first-time buyers, families moving up the ladder, downsizers, and investors. As a Field Sales Executive, your commitment to providing a high-quality service will be key to building lasting relationships with customers and achieving sales targets.

You'll be supported with ongoing professional development and training to help you thrive in your role.

What You’ll Be Doing:

• Meet and exceed agreed sales targets
• Follow up on all marketing leads, engaging with prospective buyers and ensuring timely, proactive responses.
• Meet with clients to assess and qualify their needs, providing clear guidance throughout the buying process.
• Actively promote and sell the full range of Gleeson Options and Extras, ensuring buyers understand all available choices.
• Liaise effectively with clients, solicitors, estate agents, and all other stakeholders to progress sales smoothly and professionally.
• Deliver consistent customer follow-up, maintaining strong communication from initial enquiry through to completion.
• Ensure all sales administration is completed accurately and on time, including contract chasing and management of customer documentation in line with company procedures.
• Conduct market research and monitor competitor activity to maintain a strong understanding of local market conditions.
• Maintain and update the customer enquiry database, capturing and managing customer information throughout the sales journey.
• Use computer systems effectively, including COINS (full training provided and ongoing).
• Maintain the high standards of the sales areas and completed plots, carrying out regular internal and external checks, reporting issues, snagging, and instructing as required.

What We’re Looking For:

• Experience within customer services ‘Face to Face’ – with or without new build experience, Marketing background or Retail background acceptable
• Passion for delivering top-tier customer service
• Friendly, professional, and presentable
• Strong communication and interpersonal skills
• A collaborative team player with a positive mindset
• Self-driven, organised, and proactive
• Able to represent the company brand with professionalism and integrity

Role Information:

• Up to £50,000 OTE
• 35 hours, Thursday - Monday 
• 26 days annual leave plus bank holidays
• Performance-based bonus scheme
• Holiday purchase scheme
• Company pension
• Private medical insurance
• Health and wellbeing support through Healthshield
• Life assurance
• Employee share purchase plan
• Retail and leisure discount programme
• Clear routes for career progression and development
   

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website

Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.

Elvet Recruitment has been appointed to recruit for a Cost & Bonus Surveyor to join a well‑established housing developer, covering their sites across Co. Durham and surrounding areas.

This role plays a critical part in the financial and operational performance of our construction sites, with a specific focus on labour cost tracking, bonus scheme administration, and subcontractor payments. It could be suited to an existing Cost & Bonus Surveyor, or equally, a Quantity Surveyor or Assistant QS looking to learn a new position. In addition, this opportunity may also appeal to a Site Manager seeking to transition into a new role, or someone experienced in measuring works such as a time‑served QS.

Key Responsibilities
•     Compile and maintain bonus targets for Bricklayers, Joiners, and Painters, including adjustments due to changes in build processes or specifications.
•     Evaluate claims submitted against bonus targets, including the assessment of daywork claims from Labour‑Only Subcontractor Bricklayers and Joiners, and certify payments accordingly.
•     Assess daywork claims from Direct Labour Joiners and Painters, and calculate bonus payments to be included in weekly wages.
•     Record and monitor weekly build costs based on site production data.
•     Report weekly site labour hours and bonus payments for payroll processing.
•     Review subcontractor payment applications and issue payment certifications in line with project progress and contractual terms.

Qualifications and Experience
•     Background in Quantity Surveying, Cost Management, or similar construction‑related discipline.
•     Strong understanding of labour‑only subcontracting and bonus schemes.
•     Proficiency in construction cost tracking and reporting.
•     Excellent attention to detail and analytical skills.
•     Experience in the residential housing sector is preferred.

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

Elvet Recruitment is proud to be working with a regional high-end housing developer renowned for quality builds and a reputation for developing their people. This isn’t just a role—it’s a genuine opportunity to grow, take ownership, and progress into a Quantity Surveyor position with clear responsibility and a structured development plan.

About the Role

You’ll be involved in the commercial delivery of high-quality residential projects, typically overseeing two live sites. This gives you the platform to move beyond assisting and into leading, with exposure to every stage of the commercial cycle.

This opportunity is ideal for:

• An experienced Assistant Quantity Surveyor ready to step up into a full QS role.
• An Assistant QS seeking a structured pathway, with mentorship and a transparent plan for progression.

What’s on Offer

• Ownership across projects – managing packages, reporting, and financials with confidence.
• Commercial growth – from valuations and variations to contract negotiation and forecasting.
• Trusted relationships – representing the business with credibility to site teams, contractors, and clients.
• Career progression – a clear pathway to move from Assistant QS into Quantity Surveyor, supported every step of the way.

About You

We’re looking for an ambitious, sector-fluent professional who brings:

• Experience in residential construction, ideally within housing projects.
• Strong analytical and numerical skills.
• Proficiency in Microsoft Excel; familiarity with COINS ERP or similar systems is advantageous.
• Excellent communication and interpersonal skills.
• Ability to manage workload independently while contributing to wider team goals.
• A genuine drive to progress, take responsibility, and build trusted relationships.

How to Apply

For a confidential discussion or to apply, please contact Michael Dufferwiel at Elvet Recruitment.