Job Description

Are you a highly organised, reliable professional who thrives in a fast-paced environment and enjoys being at the heart of a busy operation?

Our client is a well-established and respected civil engineering business with a strong reputation for delivering high-quality services across the region. Operating from a busy site environment, the company works across a range of infrastructure and construction-related projects and continues to grow through repeat business, long-standing client relationships, and a commitment to delivering excellent service.

Due to continued growth, they are now looking to appoint an Office Administrator to join their friendly and hardworking team. This is a varied and hands-on role that will support the day-to-day running of the office, working closely with operational staff, suppliers, customers, and management to ensure everything runs smoothly and efficiently.

This is an excellent opportunity to join a supportive business where no two days are the same, offering long-term stability, ongoing training, and the chance to develop within a growing company based in Northumberland. 

What You’ll Be Doing:

• Supporting the day-to-day running of a busy office through a variety of general administrative duties
• Preparing and processing outgoing mail, including labelling and franking
• Managing incoming telephone enquiries and making outbound calls where required
• Liaising with suppliers, customers, and employees regarding schedules, job allocations, and product specifications
• Maintaining and updating internal systems daily, ensuring all information is accurately recorded
• Providing ongoing support to colleagues and management across different areas of the business
• Operating the weighbridge system, weighing vehicles, and issuing delivery tickets (training can be provided)
• Checking waste transfer notes and accurately recording information for waste returns
• Coordinating repairs, servicing, and maintenance requirements with manufacturers and external providers
• Scanning, uploading, and electronically filing company documentation
• Assisting the accounts department with invoice checks, rate verification, and related administrative tasks
• Helping to ensure the office operates efficiently by supporting additional administrative duties when required

What We’re Looking For:

• Previous experience within an Office Administrator or similar administration role would be advantageous
• NVQ Level 2 in Business Administration or Customer Care is desirable but not essential
• Experience using Sage and/or weighbridge systems would be beneficial, although full training can be provided
• Excellent attention to detail with a high level of accuracy when handling data and documentation
• Strong written and verbal communication skills
• Ability to remain organised and work effectively within a fast-paced office environment
• A professional and approachable manner when dealing with customers, suppliers, and colleagues
• Strong time management skills with the ability to prioritise workloads and meet deadlines
• A reliable, proactive, and hardworking attitude with the ability to work both independently and within a team
• Due to the location of the site, candidates must have access to their own reliable transport

Role Information:

• Permanent, full-time position
• Monday to Friday, 09:00 – 17:00 (40 hours per week)
• Occasional Saturday work may be available
• Competitive salary (DOE)
• Long-term opportunity within a growing and established business

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.